Unified Guest View
Pulse listens for updates across all systems, creating a live guest profile. Get instant updates on ‘subscribed’ guests.
Intelligent Daily Briefing
One inbox shows overnight activity across all departments. AI gives role-based work recommendations for your optimized workday.
AI-driven Action Prompts
Pulse suggests actions for teams, based on roles, activity, events, and occupancy for better operations and guest engagement. Take the guess work out of guest work.
Bespoke Guest Journeys
Build custom apps and automations to automate guest and staff communications. Send emails, offers, guides, and post-stay marketing for each guest.
About Pulse
Hoteliers are looking for ways to create unique experiences for their guests and groups so that they in turn have stories to tell, and experiences to share with their network. To deliver this, staff need real-time insights and collaboration across departmental barriers.
Your teams are using a number of different, and often disconnected programs to manage aspects of your hospitality business from sales, to marketing, bookings, guest engagement and feedback. If guests and colleagues are the heart of your business, how are you listening to them, collaborating, and monitoring your success?
Pulse is an application that sits above your hospitality programs like POS, PMS, CRM etc. and listens for updates from those applications. Every booking, sales proposal, guest interaction, and employee update within those programs are automatically consolidated, filtered and displayed in Pulse.
Pulse is a new way to manage hotel operations and guest engagement. It helps you get the most out of your existing software investment by ensuring data from your disparate applications are consolidated, and actionable by your teams when they need it.
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