AI enabled platform to manage your guest digital experience and communications

Unify every profile, automate every touchpoint, and nurture every stay into the next booking — with a solution that’s easy to use from the first day.

Consolidate and trust your guest profiles

Automatic deduplication, a Golden Record you choose, and a full audit trail — so Jane Smith is one profile with five stays, not five profiles with one stay each.

Automate unique Emails to unique guests

Merge tags, auto-updating audiences and journey-triggered sends that make every message feel handwritten — whether you’re sending five or fifty thousand.

Build digital web forms for profile and data capture

A drag-and-drop builder with conditional logic — from pre-arrival intake to corporate and wedding RFPs.

Collect feedback for all departments

Department-tagged surveys that route front-desk praise, housekeeping gaps and F&B wins to the right team the moment a guest hits submit.

Grow TRevPAR with the easy to use Guest App

A branded, no-download web app where guests tap to upgrade rooms, book spa, order breakfast and leave reviews.

A unified inbox to manage it all

Beside the PMS, Pulse is the second most important tab your team will maintain